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Privacy Policy

At MTONI, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase through our website.

By accessing or using the MTONI website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment-related information (processed securely through third-party payment providers)


b. Non-Personal Information

  • Browser type and device information

  • IP address

  • Website usage data (pages visited, time spent, interactions)

2. How We Use Your Information

Your information may be used for the following purposes:

  1. To process and fulfill orders and deliver products.

  2. To communicate with you regarding orders, inquiries, or customer support requests.

  3. To improve our website, products, and customer experience.

  4. To send promotional communications, where consent has been provided.

  5. To comply with legal and regulatory obligations within the Sultanate of Oman.


3. Sharing of Information

MTONI does not sell or rent your personal data to third parties. We may share information only with:

  • Trusted service providers (payment gateways, shipping partners, IT service providers) strictly for operational purposes.

  • Government or regulatory authorities, when required by law.

All third parties are obligated to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no online system can be guaranteed to be 100% secure, and users acknowledge this inherent risk.

5. Cookies and Tracking Technologies

MTONI may use cookies or similar technologies to enhance user experience, analyze website performance, and improve functionality.

Users may choose to disable cookies through their browser settings, noting that this may affect certain features of the Website.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

7. Your Rights

Subject to applicable laws, users have the right to:

  • Request access to their personal data.

  • Request correction or update of inaccurate information.

  • Request deletion of personal data, where legally permissible.

Requests may be submitted via the contact details provided below.

8. Third-Party Links

The Website may contain links to third-party websites. MTONI is not responsible for the privacy practices or content of such external sites, and users are encouraged to review their respective privacy policies.

9. Updates to This Privacy Policy

MTONI reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Email: info@mtoni.om

  • Phone: +968 72220954

  • Or via the “Contact Us” page on our Website.